Terms and Conditions | WinCraft

These Generals Terms and Conditions (hereinafter: GTC) apply to the use of the online casino website wincraftcasinohu.net (hereinafter: Website or Service). By opening and using the Website, you (Player) accept these terms.

1. Nature of the Service

The Website provides entertainment-based online gambling services. Participation involves risk; moderate and responsible use is the Player’s choice and responsibility. The Provider operates within lawful, supervised frameworks but does not guarantee winnings.

2. Eligibility for Participation

The Service is available only to adults with legal capacity. It is the Player’s responsibility to ensure that online gambling is permitted under their jurisdiction.

• Minimum age: 18 years
  
• Real identity and verifiable data required
  
• Residence in a country where online gambling is not prohibited
  
• Completion of age, address, and identity verification requested by the Provider

3. Registration and Account Use

When creating an account, accurate and up-to-date data must be provided. Each natural person may hold only one account; multiple registrations, bonus stacking, or misleading data use may result in account restrictions.

• One user – one account rule
  
• Account transfer or sharing is prohibited
  
• The Provider may reject or suspend registration if justified

4. Account Security

Protecting login credentials is the Player’s responsibility. In case of a security incident or suspected unauthorized access, the account may be blocked during investigation. The Player is responsible for actions taken through their account.

5. Deposits and Withdrawals

Deposits and withdrawals may only be made using a payment method registered in the Player’s own name. KYC verification may be required before withdrawals; failure or delay may affect processing times. Minimum and maximum amounts, as well as available methods, are listed in the Cashier.

6. Bonuses and Promotions

Bonuses are voluntary, not automatically granted, and subject to separately published terms (e.g., wagering, validity, bet limits, excluded games).

• Multiple-account claims, saving bonus rounds, or circumventing terms are prohibited
  
• Winnings from bonuses may be cancelled in case of violation
  
• The Provider reserves the right to modify or withdraw offers

7. Game Rules

Game outcomes are determined by independent RNGs (random number generators), ensuring randomness. The use of automated tools, bots, or scripts, and any manipulation of software is prohibited. In case of disputes, the server logs are decisive.

8. Limitation of Liability

The Provider applies reasonable technical and organizational measures but is not liable for damages resulting from the Player’s device, internet connection, third-party services, or unavoidable external causes. Winnings are not guaranteed; losses are part of the gambling risk.

9. Intellectual Property

The Website’s content, source code, design, and trademarks are owned by the Provider or lawfully licensed. Use requires prior written permission.

10. Inactivity

If an account remains inactive for at least 12 consecutive months, an inactivity fee of up to €5/month may be charged against a positive balance. Players will be notified before the fee is applied.

11. Suspension and Termination

In case of suspected violation, an account may be restricted or terminated. The Player may request account closure at any time, subject to settlement and data retention obligations.

12. Data Protection

Personal data is processed according to the Website’s Privacy Policy, in compliance with GDPR. Players have the rights granted by applicable data protection laws.

13. Cookies and Tracking

The Website uses functional, analytical, and — with consent — marketing cookies. Details and settings are provided in the Cookie Policy.

14. Responsible Gambling

The Provider offers self-limitation tools within the account:

• Deposit limits
  
• Playtime limits
  
• Self-exclusion

15. Complaints Handling

Complaints may be submitted to [email protected]. All complaints are investigated and responded to within 14 days.

16. Territorial Restrictions and VPN

In some countries, use may be prohibited; compliance is the Player’s responsibility.

• Circumventing geolocation (VPN, proxy) is prohibited
  
• Illegal access may result in account restriction

17. Force Majeure

In case of natural disasters, war, regulatory action, major network failures, or cyberattacks, service availability may be limited, and the Provider is not liable.

18. Termination of Legal Relationship

The legal relationship is established for an indefinite period and terminates with account deletion, termination by the Provider, or under legal or regulatory requirements.

19. Related Documents

• Privacy Policy
  
• Bonus Terms
  
• Responsible Gambling
  
• Cookie Policy

20. Final Provisions

These GTC enter into force on the date of publication. The Provider reserves the right to modify the terms; continued use of the Website constitutes acceptance of the updated terms. In case of discrepancies, the Hungarian version shall prevail.